{"schema_version":"four-echelon.status.v1","page":{"name":"Four Echelon Status","url":"https://status.fourechelon.com","updated_at":"2026-10-16T23:23:43.931Z"},"indicator":"operational","description":"All systems operational.","components":[{"id":"web","name":"Web & API","description":"fourechelon.com health, billing, and developer API surface","url":"https://fourechelon.com/api/health","status":"operational","latencyMs":170,"detail":"http=200 status=healthy"},{"id":"cad-converter","name":"CAD converter","description":"Four Cad conversion service for STEP, DXF, and related formats","url":"https://four-cad-converter.fourechelon.com/healthz","status":"operational","latencyMs":120,"detail":"http=200 status=ok"},{"id":"rowe-runtime","name":"Rowe runtime","description":"Hosted Rowe inference and partner CAD import runtime","url":"https://dell-fallback.fourechelon.com/health","status":"operational","latencyMs":119,"detail":"http=200 status=ok ready=true"}],"incidents":[{"id":"inc_mttjl9mr_4emh4m","title":"Rowe runtime unavailable after host reboot","body":"The hosted Rowe inference API returned HTTP 502 from 01:27 UTC to 02:56 UTC on Sep 9 after its host rebooted and the API service did not restart with it. The service was restarted and its startup trigger was fixed so it recovers automatically after future reboots. CAD conversion and the web dashboard were unaffected.","status":"resolved","impact":"major_outage","component_ids":["rowe-runtime"],"created_at":"2026-09-09T03:32:01.923Z","updated_at":"2026-09-09T03:32:01.923Z","resolved_at":"2026-09-09T03:32:01.923Z","updates":[{"status":"resolved","body":"The hosted Rowe inference API returned HTTP 502 from 01:27 UTC to 02:56 UTC on Sep 9 after its host rebooted and the API service did not restart with it. The service was restarted and its startup trigger was fixed so it recovers automatically after future reboots. CAD conversion and the web dashboard were unaffected.","at":"2026-09-09T03:32:01.923Z"}]}]}